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Privacy Policy
Cookies
The Elemental website uses cookies. A cookie is a small file of letters and numbers the website puts on your device if you allow it. These cookies recognize when your device has visited our website before, so we can distinguish you from other users of the website. This improves your experience and the Elemental website. We do not use cookies to identify you, just to improve your experience on our website. If you do not wish to use the cookies, you can amend the settings on your internet browser so it will not automatically download cookies. However, if you remove or block cookies on your computer, please be aware that your browsing experience and our website’s functionality may be affected.
Website Analytics
Our website uses various third-party analytical services to help us better understand visitor traffic, so we can improve our services. Although this data is mostly anonymous, it is possible that under certain circumstances, we may connect it to you.
Direct Marketing
We may send you direct marketing communications and information about our services, opportunities, or events that we consider may be of interest to you if you have requested or consented to receive such communications. These communications may be sent in various forms, including email, in accordance with applicable marketing laws for the relevant jurisdiction. If you indicate a preference for a method of communication, we will endeavor to use that method whenever practical to do so. You may opt-out of receiving marketing communications from us at any time by following the instructions to “unsubscribe' set out in the relevant communication, or by contacting us using the details set out in the “Get In Touch” section.
Retention of Personal Information
We will not keep your personal information for longer than we need to. In most cases, this means that we will only retain your personal information for the duration of your relationship with us unless we are required to retain your personal information to comply with applicable laws, for example record-keeping obligations.
How To Access And Correct Your Personal Information
Elemental will endeavor to keep your personal information accurate, complete and up to date. If you wish to make a request to access and / or correct the personal information we hold about you, you should make a request by contacting us and we will usually respond within seven days.
Links To Third Party Sites
The Elemental website may contain links to websites operated by third parties. If you access a third party website through our website, personal information may be collected by that third party website. We make no representations or warranties in relation to the privacy practices of any third party provider or website and we are not responsible for the privacy policies or the content of any third party provider or website. Third party providers / websites are responsible for informing you about their own privacy practices and we encourage you to read their privacy policies.
Inquiries And Complaints
For complaints about how Elemental handles, processes or manages your personal information, please contact the designated compliance officer at compliance@elementalpdm.com. Please note we may require proof of your identity and full details of your request before we can process your complaint. Please allow up to seven days for Elemental to respond to your complaint. It will not always be possible to resolve a complaint to everyone’s satisfaction. If you are not satisfied with Elemental’s response to a complaint, you have the right to contact the relevant jurisdictional authority to lodge a complaint.
How To Contact Us
If you have any question or concern in relation to our handling of your personal information or this Policy, you can contact us for assistance as follows:
Email: compliance@elementalpdm.com
Whatsapp: +1 3023841720